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Fire & Water - Cleanup & Restoration

Archived Blog Posts

We’re your One-Stop-Shop!

1/4/2022 (Permalink)

An All in One Candy bar This bar is much like SERVPRO: It can cleanup, restore, and reconstruct your home after a disaster.

JD Power’s Annual Survey on home restoration and reconstruction found that one of the most important factors in selecting a damage restoration company is finding a business that handles everything in-house, instead of having to procure the services of multiple companies to handle cleanup, restoration, and reconstruction. Well, if you’re one of those intelligent, prudent clients with discriminating taste, you’re in luck! SERVPRO of North Rowan is the Damage Cleanup and Restoration + Reconstruction Company for you! One call can have a franchise professional at your property in mere hours with a van full of top-of-the-line industrial equipment, ready to knock out every step in the cleanup and restoration process and get you back to as close to preloss conditions as possible and make it “Like it never even happened.”

It’s Crunch Time. Are you Ready?

12/7/2021 (Permalink)

A bird's eye-view of an outdoor flea market They almost look like a grille from here. It's synchronicity, folks!

December is more than just the 12th month of the year. It’s also the most important month of the year! Christmas is sitting at the end of the month, staring you down right now, and his little brother New Year’s Eve is just behind him. Is your business ready?

For most retail establishments, this is the big cheese: Jan-Oct oftentimes makes just as much money as Nov-Dec! You must make sure everything goes perfectly, which means a disaster in your business causing fire or water damage or a COVID outbreak could tank your chances of making it on the cover of Forbes this year.

If you want unending success and critical acclaim for your business and for your father to finally tell you he’s proud of your Q4 Sales Report, you need to keep SERVPRO of North Rowan on speed dial: (704) 925-1019. When disaster strikes and you suffer a flood or a fire, hit us up and we will be there in mere hours, cleaning and restoring your damage and getting you back to as close to preloss conditions as possible.

What Time does SERVPRO North Rowan Close?

12/7/2021 (Permalink)

A sign on a business door titled, "Sorry, we're closed, but still awesome" You will NEVER see a sign like this at SERVPRO, unless you stumble upon my secret stash of kitschy closed signs under my desk.

Ah, what a question. Many people have been asking this lately, so we’re making an official blog post statement: We Don’t.

That’s right, folks! We’re open 24/7. We do not close.

You might be thinking, “But SERVPRO of North Rowan Blogwriter, how can this be? I’m pretty sure people can’t work 24/7 without rest!”

Well, you might not be able to, but we ate all our vegetables growing up, so we’re stronger than you. Also, we might take shifts.

So what does that mean? It means if you get home at 5:15pm to find out your basement flooded, you don’t have to frantically check Google Maps to see if we’re open. We are. It means if you get home at 5:30pm at find debris spread all over your above-average yard from a storm, you won’t have to try sixteen times to get Siri (or God forbid, Cortana) to check if we’re still open. We are. And finally, it means if it’s 12:30am, and you’re having nightmares and need someone to call to chat with, you don’t need to check the YellowPages to see if we’re open. We are.

Turn off Your Pipes for Winter!

11/21/2021 (Permalink)

Gutter draining into the ground It's still a liquid... FOR NOW!

Winter is coming! That’s not us using a trademarked motto from a controversial TV series, it’s us issuing a warning! With winter comes cold temperatures (this is high-level stuff--grab a pen!) and cold temperatures bring frozen water. For all you science buffs out there, when water freezes, it expands. Since metal only expands when it’s heated, your pipes will end up rupturing, spraying frigid water all throughout your house, making a mess of things.

If that already happened, call SERVPRO of North Rowan at (704) 925-1019 and we can come clean up the damage.

If it hasn’t happened yet, go turn off those pipes! It’ll take a few minutes, and you’ll thank yourself later. Just wait for a commercial break during the big game and run out and handle things.

Now don't say I never did nothing for ya!

Unseen effects of Water Damage: Mold

10/13/2021 (Permalink)

Moldy Cheese and Olives You're likely not dealing with this sort of mold, unless your house is dangerously delicious.

If your home has been damaged by water after a storm or a burst pipe or a plumbing mishap, you likely are well-aware of the stains on carpet, the warped floors, and the stench, but one thing you might be neglecting is the mold growing in hidden corners of your home. Large amounts of standing water both before and after evaporating will help give mold the moisture needed to thrive. Some mold smells awful, some mold is mild, but they’re all NOT fun to deal with in your home.

When it comes to mold, time is of the essence. Our SERVPRO Franchise Professionals will be at your house in a matter of hours and will assess the damage and predict where mold is likely to grow, and nip it in the bud before it becomes a big problem.

Remember--an ounce of prevention is worth a pound of cure, and it’s much better for you to keep mold from growing after a water leak than to get rid of it after it’s already taken purchase in the corners of your basement.

Regardless of how far along your mold is, however, remember that SERVPRO of North Rowan will be there to help you clean up your home and make it safe, comfortable, and “Like it never even happened.”

How to Save Money after Home Damage thru Restoration

10/8/2021 (Permalink)

Hands holding money Mmmmm... Money. Let's work together to make sure you can hold onto more of that when all is said and done!

If your home is damaged by water, fire, or a storm, the first thing you’re likely worried about is whether or not you can fix the damage, and the second thought is likely related to price. How much will it cost to repair, clean, and restore your home?

The good news is that restoration is much cheaper than replacing your property, and SERVPRO specialises in restoring your furniture, flooring, roofs, and ceilings to save you money in the long run. We will save replacement as the last option, opting to use our IICRC training to restore your home faster, safer, and cheaper than replacing everything.

So if you’re in a bind, give us a call at (704) 925-1019 and we will be there in a matter of hours to get your property as close to preloss conditions as possible.

Time is Money, Folks!

10/8/2021 (Permalink)

A Sign saying "Time is Precious" Truer words have never been spoken. Let's take advantage of the time we have here, eh?

If you own a business, you know that downtime is not conducive to entrepreneurial success. Time is Money, and if your business isn’t open, your bank account is going to suffer! That’s why SERVPRO is ready 24/7 to help you cleanup any water, fire, storm, or other types of damage whenever disaster strikes.

So the next time you find yourself in a bind and need some damage cleanup and restoration, give SERVPRO of North Rowan a call at (704) 925-1019 and we will be there in a matter of hours, ready to help your business get back to as close to 100% as possible so you can get back to doing what you love--running your business!

Remember, when disaster strikes, get in touch and we’ll make it “Like it never even happened.”

The SERVPRO Process for Damage Restoration

10/8/2021 (Permalink)

A checklist of things to do today #1: Call SERVPRO #2: Breathe a sigh of relief #3: Call your wife

Life has its ups and downs, and occasionally you get a couple of unfortunate events in a row. What happens after you find out your home has fire, water, or storm damage and you call SERVPRO of North Rowan at (704) 925-1019?

First, we give you a reply call within an hour to get all the details.

Next, within four hours, a SERVPRO Franchise Professional will arrive on-site to start mitigation services.

Then, within eight hours of our on-site arrival, a verbal briefing of the scope of the issue will be delivered to you.

Finally, when the job is done, we try to get you back into your home ASAP, with your property as close to preloss conditions as possible.

When all is said and done, hopefully, we’ve made your disaster “Like it never even happened.”

Polar Vortex Bringing Above Average Temperatures to Rockwell?

3/15/2021 (Permalink)

We respond to storm damage emergencies 24-hours a day in Rowan County.

Strong March Polar Vortex?

The National Oceanic and Atmospheric Administration (NOAA) describes polar vortexes as a low-pressure area, a wide expanse of swirling cold air, that is parked in polar regions. During the winter, the polar vortex at the North Pole expands, sending cold air southward. According to the NOAA, there will be a strong polar vortex this March that will bring higher than average temperatures to North Carolina and most of the United States.

March is one of the wettest months in North Carolina, bringing an average of 4.1 inches of rain each year. SERVPRO® of North Rowan County/Salisbury responds to storm damage emergencies throughout the year in Rockwell, and we offer 24-hour emergency service because we know that every minute counts when dealing with storm damage, and fast response and mitigation often minimizes the extent and cost of the repair.

Disaster Recovery Teams

When major storms and disasters hit, we can access a network of over 1700 franchises nationwide to respond to catastrophic storms and events. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Call Us Today!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained fire restoration technicians ready to assist you 24-hours a day in Salisbury. Call us today at 704-925-1019. 

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Fire Safety in Salisbury?

3/10/2021 (Permalink)

We mitigate fire damage 24-hours a day in Rowan County.

Situational Awareness in Salisbury

While attending a company picnic at a large park, I heard a faraway “sparking sound,” and now and then would get a whiff of something burning. I followed my ears and nose and discovered a transformer on a large utility pole was throwing sparks and burning leaves on a tree next to the transformer. I called the fire department and the power company and made a report. Evidently, some new transformers were faulty and had to be replaced. Who knows how many fires could have broken out if the damaged transformers were not replaced?  

SERVPRO® of North Rowan County/Salisbury has been helping Salisbury residents mitigate fire damage for years. In many cases, situational awareness and quick action can save lives and prevent fire damage. Here are some tips from the National Fire Protection Association to help you stay safe during an emergency in a public building:

  • React immediately. If an alarm sounds, you see smoke or fire, or some other unusual disturbance, immediately exit the building in an orderly fashion.
  • Get out, stay out! Once you have escaped, stay out. Under no circumstances should you ever go back into a burning building. Let trained firefighters conduct rescue operations.

Call Us Today!

SERVPRO® of North Rowan County/Salisbury, has a team of highly trained fire restoration technicians ready to assist you 24-hours a day in Salisbury. Call us today at 704-925-1019. 

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Roof Leak in Woodleaf?

3/2/2021 (Permalink)

We respond to water damage emergencies 24-hours a day in Rowan County.

Roof Maintenance Tips for Woodleaf Residents

Rain and severe weather can cause damage to roofs, and according to a study done by the Insurance Institute for Business and Home Safety (IIBHS), roof leaks were the most frequent source of water damage in the report. The study also mentions that roof leaks were even more prevalent in regions where freezing weather, hail, and severe wind were present.

SERVPRO® of North Rowan County/Salisbury responds to water damage emergencies 24-hours a day in Woodleaf and other parts of Rowan County, and we know that fast mitigation of water damage saves our customers money as the longer water damage is allowed to go untreated, the higher the cost of the repair. Here are some roof maintenance tips from the IIBHS:

  • Have a professional roof inspection annually.
  • Request a detailed inspection report that includes the condition of the flashing, roof covering, parapets, and drainage system.
  • Replace any cracked or missing shingles and shingles with missing granules.
  • Check and replace any damaged flashing around chimneys and vents.
  • In areas prone to wind and hail, consider an impact-resistant roof covering that has passed the FM 4473 or UL 2218 standard.

Call Us Today!

SERVPRO® of North Rowan County/Salisbury, has a team of highly trained restoration technicians ready to assist you day and night in Woodleaf. Call us today at 704-925-1019. 

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Marble Floor Restoration in Mill Bridge?

2/22/2021 (Permalink)

We provide a full range of services to keep your floors looking their best in Rowan County.

Floored by Your Marble Floors?

Did you know that the marble quarry that furnished the marble for Michelangelo’s David and Pietà is still in business? The Carrara Quarry in Tuscany is still in operation and still sells marble blocks to customers around the world. Marble is a popular flooring choice and needs special care to keep it looking its best.

SERVPRO® of North Rowan County/Salisbury have the specialized training to properly clean and maintain your marble floors, and we offer these warnings from the M S International’s website  of things NOT to do when cleaning marble floors:

DON’T Do This to Marble Floors

  • Use vinegar, lemon juice, or other cleaners containing acids or harsh chemicals
  • Use commercially available bathroom cleaners, grout cleaners, or tub & tile cleaners on marble surfaces.
  • Mix bleach and ammonia; this combination creates a toxic and lethal gas
  • Never mix chemicals together unless directions specifically instruct you to do so
  • Use metal or plastic vacuum cleaner attachments and be mindful of the wheels on the vacuum. If they are worn or rough, they may damage the surface.

Call Us!

At SERVPRO® of North Rowan County/Salisbury, our restoration technicians are ready to help you with all your floor cleaning and restoration needs in Mill Bridge. Call us today at 704-925-1019. 

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Crime Scene Cleanup in East Spencer?

2/15/2021 (Permalink)

We offer the Spencer business community a full range of specialty cleaning services.

Crime Scene Disaster in East Spencer

I never thought much about crime scenes unless they were part of a movie or television show I was watching. Then my vacation rental unit was burglarized, and the Town of Spencer Police Department was called in to investigate the crime. After the investigation team completed processing the crime scene and the detectives left, I was left with a vacation unit that had crime scene residue on most of the surfaces, and I would not be able to rent the unit again until it was thoroughly cleaned and sanitized.

SERVPRO® of North Rowan County/Salisbury has been serving the Spencer business community for years and has extensive experience cleaning crime and accident scenes and removing crime scene residue. They sent out a team with specialized training and protective equipment, and they safely cleaned the unit and made it rentable again.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Call Us Today!

When your home or commercial business becomes the scene of a crime or accident, SERVPRO® of North Rowan County/Salisbury is Here to Help. ® We have a team of highly trained trauma and crime scene restoration technicians on-call 24 hours a day to assist you. Call us today at 704-925-1019. We’ll restore your crime scene damage in East Spencer, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Power Outage in Faith?

2/10/2021 (Permalink)

Rowan County relies on us to restore storm-damaged properties!

SERVPRO® of North Rowan County/Salisbury responds to storm damage emergencies in Faith, and many other areas in Rowan County throughout the winter months, and we want you to be safe and ready for severe weather events. According to the Federal Emergency Management Agency (FEMA), extended power outages, like those caused by a severe storm can impact the entire community by:

  • Disrupt communications, water, and transportation.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Cause food spoilage and water contamination.
  • Prevent use of medical devices.

 Here are some tips from FEMA on what to do during a power outage:

  • Keep freezers and refrigerators closed.
  • Only use generators outdoors and away from windows.
  • If safe, go to an alternate location for heat or cooling.
  • Do not use a gas stove and ovens to heat your home.
  • Disconnect appliances and electronics.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • If safe, go to an alternate location for heat or cooling.
  • Be a good neighbor. Check on the welfare of others.

Call Us Today!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained technicians on call 24 hours a day to help you. Call us today at 704-925-1019. We’ll restore your storm damage in Faith, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Fire Safety Tips for Rockwell Pets

2/2/2021 (Permalink)

We are on call 24 hours a day to respond to fire damage emergencies in Rowan County.

The National Fire Protection Association (NFPA) reports that pets and wild animals are partly responsible for starting over 750 home fires each year. SERVPRO® of North Rowan County/Salisbury responds to fire damage emergencies throughout the year in Rockwell, and offer these pet fire safety tips from the NFPA:

  • Pets are curious. They may bump into, turn on, or knock over cooking equipment. Keep pets away from stoves and countertops.
  • Keep pets away from candles, lamps, and space heaters.
  • Always use a metal or heat-tempered glass screen on a fireplace and keep it in place.
  • Keep pets away from a chimney’s outside vents. Have a “pet-free zone” of at least 3 feet (1 meter) away from the fireplace. Glass doors and screens can stay dangerously hot for several hours after the fire goes out.
  • Consider battery-operated, flameless candles. They can look and smell like real candles.
  • Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords. Have any problems checked by a professional.

Call Us Today!

When you have a fire damage emergency and need help mitigating the damage, SERVPRO® of North Rowan County/Salisbury is Here to Help.® We have a team of highly trained restoration technicians on call 24 hours a day to serve you. Call us today at 704-925-1019. We’ll restore your fire damage in Rockwell “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Commercial Building and Reconstruction Services in Salisbury?

1/25/2021 (Permalink)

We are commercial restoration specialists serving Rowan County!

Full range of building services

Did you know that SERVPRO® of North Rowan County/Salisbury offers a full range of building and reconstruction services to restore commercial property damage in the Salisbury area? When we mitigate commercial damage, our first goal is to minimize further damage by tarping and boarding up any areas exposed to the elements. Once this is done, we begin the cleanup and restoration process, which may require building and reconstruction services to return the property to preloss condition. We supervise all of the building and reconstruction services, so you have continuity of service and one convenient point of contact for the entire job.

Here are the building and reconstruction services we can supervise, giving you one point of contact from start to finish:

  • General contracting
  • Board up, roof tarp
  • Drywall removal and installation
  • Painting
  • Electrical and plumbing
  • HVAC services
  • Portable power
  • Marble, linoleum, tile, and hardwood floor repair
  • Roofing services
  • Furniture, fine art, and electronics restoration
  • Move out
  • Temporary warehouse space
  • Scalable resources
  • Tree removal
  • Temporary fencing
  • Document drying

Call Us Today!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained restoration technicians on call 24 hours a day to serve you. We have the advanced training, experience, and equipment to mitigate any commercial property damage, no matter how big the job is. Call us today at 704-925-1019. We’ll restore your commercial damage in Salisbury “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Don’t let a wet floor stress you out in Rowan.

1/21/2021 (Permalink)

Call SERVPRO of (Franchise) to restore your floor.

Any type of damage inside of a house can be frustrating but one of the more stressful situations is a residential flood. In the middle of a disaster such as a flooded home in Rowan, it can be hard to figure out where to start when it comes to cleaning up and restoring the damaged area.

That is where SERVPRO of North Rowan County / Salisbury comes in. We are ready to help when called and we are highly trained in property damage restoration and in this case, water damage specifically. Here are some steps that can be taken in the event of a flooded home/room:

  • Make sure the floor is secure before you start walking through the water or wet areas
  • If there is an exposed plug underneath the water, do not walk in that area because electricity can travel through water
  • Call SERVPRO of North Rowan County / Salisbury to help clean up the flooded area
  • Wet floors might be slick so walk slowly to avoid falling and sustaining injuries

We want to make this as easy as possible for our homeowners and reduce the amount of stress you may be feeling in Rowan. 

SERVPRO of North Rowan County / Salisbury is independently owned and operated. 

Link: https://www.ready.gov/floods

Possible Causes for Water Damage in Rowan

1/20/2021 (Permalink)

SERVPRO of North Rowan County/Salisbury is Here To Help when water damage strikes.

Causes & Categories of Water Damage in Rowan:

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. There are several different possible causes of water damage in Rowan.

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and on the cause of the damage. 

It is also important to start the cleanup as soon as possible. The longer your home or business is water-logged, the more damage.

Categories of Water Damage in Rowan:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still. 

SERVPRO of North Rowan County / Salisbury is Independently Owned and Operated.

***

Links:

http://www.thewaterpage.com/water-damage-effects.htm

Thunderstorm preparedness in Rowan

1/19/2021 (Permalink)

Although you cannot prevent thunderstorms, you can prepare for them.

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property in Rowan. Thunderstorms include lightning and can:

  • Include winds over 50 MPH
  • Create hail
  • Cause flash floods
  • Cause tornadoes

In most places, a thunderstorm can happen at any time of the year, and at any time of the day.

SERVPRO of North Rowan County/Salisbury knows you cannot prevent a thunderstorm, but you can prepare:

  • Know the risk for thunderstorms in Rowan 
  • Sign up for your community’s warning system 
  • Cut down or trim trees that may fall on your home or office
  • Install surge protectors, lightning rods, or a lightning protection system

SERVPRO of North Rowan County/Salisbury repeats the warning, “When thunder roars, go indoors”.  You don’t have to wait for the thunder. If there is a thunderstorm warning, go inside. Once there:

  • Unplug appliances
  • Do not use landline phones in office or home
  • Pay attention to alerts and warnings

If you can’t get inside a building:

  • If you are swimming or in a boat, get to land immediately.  Find shelter
  • If you are in a car, don’t touch anything metal
  • “Turn around. Don’t Drown. '' Avoid flooded roads. 6 inches of moving water can knock you down. One foot of moving water can sweep away your car. 

A lightning strike during a thunderstorm can leave a wake of destruction in its path. This can range from minor electrical issues to fire damage. Lightning is also a major cause of injury or death from weather-related dangers.  Most people survive being hit by lightning, but they often have long-term problems. 

SERVPRO of North Rowan County/Salisbury is independently owned and operated. 

Links:

https://www.ready.gov/thunderstorms-lightning

Evacuation when Medical Supplies Are Needed for your Well-being in Rowan

1/19/2021 (Permalink)

SERVPRO of {Franchise} wants you to be prepared for any storm or disaster.

Storm Damage & Evacuation in Rowan.

Some of these items can be kept in a waterproof container (your emergency kit). Medications probably cannot, but you can have them ready to bring with you.

SERVPRO of North Rowan County / Salisbury suggests having these items prepared in the event you would need to evacuate your home in Rowan.  

  • Copies of medical insurance & Medicare cards
  • Warm blankets
  • Extra clothing, especially socks & undergarments
  • Bottled water
  • Batteries for your electronic devices
  • Written contact list

Some people in Rowan will also need to consider the following:

  • Make sure that at least one other person can get your medications &  supplies
  • Have at least a week-long supply of prescription medicines
  • A list of all medications, dosages, and allergies
  • An extra pair of glasses or extra contact lenses 
  • Hearing-aid batteries 
  • Games & activities for children

If you have pets in Rowan, consider these items:

  • Pet food and toys 
  • Toys or comfort objects
  • Vet information

Some shelters will not or cannot allow pets. Ahead of an emergency, find out which ones will allow your 4-legged loved ones. All shelters allow service animals.  

SERVPRO of North Rowan County / Salisbury is independently owned and operated.

Links:

https://www.fema.gov/ 

Control Moisture to Help Stop Mold Growth in North Rowan County / Salisbury

1/18/2021 (Permalink)

SERVPRO of North Rowan County / Salisbury is Here To Help with your mold damage.

Condensation and Mold inNorth Rowan County / Salisbury.

There are many different kinds of mold. EVERY SINGLE ONE needs moisture to grow.

Mold doesn’t need a storm or flood. Even a tiny bit of dampness is enough for mold.

Have you seen condensed water on the inside of a window? Have you noticed water droplets near the shower?  That water is more than enough for mold to start growing.

SERVPRO of North Rowan County / Salisbury wants you to know: if you control moisture, you control mold.

Control Moisture:

  • Clean spills or leaks quickly. Mold can start growing within 24 hours
  • Make sure roof gutters are in good shape
  • Don’t let water collect around the house foundation
  • Don’t let water collect in the air-conditioner drip pans
  • Keep drains clear
  • Indoor humidity should be under 40%
  • Wipe condensation from windows, pipes, or walls

SERVPRO of North Rowan County / Salisbury offers these suggestions:

  • Use exhaust fans
  • Use air conditioners and/or dehumidifiers. Low humidity reduces condensation
  • Use the bathroom fan when you shower
  • Appliances should vent to the outside. Even stoves, washers and dryers produce water vapor

SERVPRO of North Rowan County / Salisbury has ideas on reducing condensation:

  • Increase air movement
    • Open doors & windows
    • Use fans
  • Insulate cold surfaces like water pipes
  • Keep  the temperature comfortable

SERVPRO of North Rowan County / Salisbury is Independently Owned and Operated.

Safety Tips when using Candles in North Rowan County/Salisbury

1/18/2021 (Permalink)

Enjoying a beautifully lit candle is relaxing. Cleaning up smoke and fire damage is not. Practice safety while using candles.

Although fires from candles happen more often around the holidays, many people use candles all year round. SERVPRO of North Rowan County/Salisbury wants you to be safe from fire and smoke damage. It is important to be careful any time you have an open flame in your Rowan area home. 

Fire Prevention is the best way to fight against fire damage or injuries.

SERVPRO of North Rowan County / Salisbury offers these Tips for Fire Prevention from Candles:

  • Do not let children near candles
  • Keep trees and other plants away from candles
  • Make sure candles are not near window curtains or blinds that could catch fire
  • Keep lit candles in safe candle holders
  • Do not leave children alone in a room with lit candles
  • Do not light candles in the bedroom. You might fall asleep. One third of all candle fires start in the bedroom. 
  • If the power goes out, use flashlights instead of candles
  • If someone in the home uses oxygen, do not use candles
  • Fire damage from candles happens 35 times a day in the U.S.
  • Keep candles at least 12 inches away from anything that can catch fire
  • Put out candles when leaving the room or going to bed

A little caution goes a long way to protect you and your loved ones. If you have to deal with damage caused by smoke or fire from a candle in your Rowan area home, your friends at SERVPRO of North Rowan County / Salisbury are just a phone call away. 

SERVPRO of North Rowan County / Salisbury is independently owned and operated. 

Links:

https://www.usfa.fema.gov/prevention/ 

https://www.nfpa.org/Public-Education/By-topic/Top-causes-of-fire/Candles

https://www.nfpa.org/~/media/files/public-education/resources/safety-tip-sheets/religious_candles_safety_tips.pdf 

Tips to Prevent Kitchen Fire in Rowan

1/18/2021 (Permalink)

(SERVPRO of Franchise) When soot, smoke, or fire damage take their tool on your home, we are Here To Help.

SERVPRO of North Rowan County / Salisbury understands that cooking equipment is a leading cause of fire damage and fire injuries in your Rowan home.

To help prevent fire damage, SERVPRO of North Rowan County / Salisbury shares these tips. They make more sense than not cooking at home.

  • Many kitchen items can catch fire, including dish towels, oven mitts, recipes, wooden tools, and loose clothing
  • Never operate the stove or oven when you are tired or have been drinking alcohol
  • If you are frying, broiling, grilling, or boiling food, stay in the kitchen. If you leave, even for a short time, turn off the heat
  • Keep flammable items at least three feet from the stovetop
  • Do not allow children within two to four feet of the stove or oven
  • If you must leave the house while cooking of any kind, turn off the heat sources

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside your Rowan home.



SERVPRO of North Rowan County / Salisbury reminds you that fire prevention is the best strategy against fire damage. 

SERVPRO of North Rowan County / Salisbury is independently owned and operated. 

Links:

https://www.usfa.fema.gov/prevention/ 

Storm Damage in Rockwell?

1/17/2021 (Permalink)

We are storm damage restoration specialists serving Rowan County!

Storm Tracking Services

North Carolina has a great storm-tracking website. This comprehensive storm tracking site offers links to weather reporting services across the state and nation. Additionally, this website offers a wealth of information for coastal management of oceanfront shorelines. SERVPRO® of North Rowan County/Salisbury responds to storm damage emergencies in Rockwell and other areas of north Rowan County throughout the year and want you to stay safe and to be prepared for any severe weather event. Here are the storm tracking services you can access on the North Carolina Environmental Quality website:

  • Stormtracker -- WRAL-TV site includes tracking information, news. 

Call Us Today!

When you have a storm damage emergency in Rowan County, SERVPRO® of North Rowan County/Salisbury has a team of highly trained technicians on call 24 hours a day to help you. Call us today at 704-925-1019. We’ll restore your fire damage, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Preventing Mold Growth in North Rowan County / Salisbury

1/13/2021 (Permalink)

SERVPRO of North Rowan County/Salisbury has the skills and experience to remediate your mold damage.

SERVPRO of North Rowan County / Salisbury is licensed in mold remediation. We hope you never have a mold problem.

Mold starts growing within 24 hours of exposure to moisture.

To prevent mold from getting a start, SERVPRO of North Rowan County / Salisbury suggests:

  • Elevate equipment above basement floor
  • Repair leaky pipes
  • Remove any damp areas near sinks and tubs
  • Maintain humidity below 40%
  • Use water-resistant materials when you build or rebuild. Materials include:
    • galvanized or stainless-steel hardware
    • waterproof wallboard
    • tile
    • sealed stone
    • sealed concrete
    • water-resistant glues
    • synthetic fibers
  • Use gutters to divert rain water
  • Landscape, so water moves away from the house
  • Cover dirt in crawl spaces. Moisture can seep up through dirt
  • Ventilate as much as possible




Important:

The Environmental Protection Agency (EPA) defines a “large amount” of mold as 10 square feet or more. The EPA rules that only licensed professionals can remediate large areas.

You cannot prevent storms or floods. However, if a storm or flood affects you, SERVPRO of North Rowan County / Salisbury can help you clean up the damage.

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Space Heater Fire in Salisbury?

1/11/2021 (Permalink)

We are fire damage restoration specialists in Rowan County!

Space Heater Safety Facts and Tips

During the winter months in Salisbury, it’s nice to have a space heater to take the chill off of a cold room, but did you know that space heaters are responsible for 43 percent of home heating fires in the United States? According to a report published by the National Fire Protection Association (NFPA), space heaters were also responsible for 85 percent of associated deaths. SERVPRO® of North Rowan County/Salisbury wants everyone to be safe this winter and we offer some space heater safety tips from the NFPA to prevent winter fires from starting in your home:

  • Have a three-foot “kid-free zone” around open fires and space heaters.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Turn off the space heater when you leave the room or go to bed.

Call Us Today!

When you have a fire damage emergency, SERVPRO® of North Rowan County/Salisbury has a team of highly trained fire restoration technicians on call 24 hours a day to help you. Call us today at 704-925-1019. We’ll restore your fire damage in Salisbury, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Leaking Dishwasher Disaster in Lockland?

1/5/2021 (Permalink)

Rowan County residents rely on us to mitigate water damage!

A Lake in My Kitchen?

Every night before I go to bed, I run the dishwasher. I knew my dishwasher was getting old, but I thought it had a couple more years of life left. But the next morning, when I came downstairs to make coffee, I walked into an inch of water that was covering my entire kitchen floor. I tried to get as much water up off the floor, and even though it was early in the morning, I called SERVPRO® of North Rowan County/Salisbury.

The SERVPRO team arrived quickly to my Lockland home. While one technician assessed the damage and took moisture readings with an infrared camera, the other technicians immediately began the cleanup process. They extracted the water and set up air blowers and air movers to remove all of the excess moisture from the cabinets, baseboards, and floors. They determined that the leak was caused by a cracked water line hose on my dishwasher and repaired the hose. Their quick handling of the water damage saved me from costly repairs, and now my dishwasher is as good as new!

Call Us Today!

Lockland residents and commercial businesses know they can count on SERVPRO® of North Rowan County/Salisbury. Our team of highly trained water restoration technicians is on call 24 hours a day. Call us today at 704-925-1019. We’ll restore your water damage, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Cleaning Smoke and Soot Damage in North Rowan County/Salisbury

1/5/2021 (Permalink)

SERVPRO of North Rowan County/Salisbury can clean up damage from smoke and soot in your North Rowan County/Salisbury home.  

Smoke is a mixture of gases and small particles. The small particles are also called ash, and they include soot. Soot is the collection of particles left from incomplete burning of products that contain carbon. These products include wood and coal. Smoke and soot do not destroy materials the way fire does. They leave behind greasy films and have an unpleasant odor.

Smoke moves from warmer areas to cooler areas. You will find smoke and soot damage on the ceiling above where the fire started, but you will find the damage in other places. SERVPRO of North Rowan County/Salisbury looks for damage in/on:

  • Outside walls and windows: Even if the fire was in the center of the room, smoke travels to the cooler areas
  • Closed-off spaces: Smoke and soot settle in cooler areas, including dresser drawers, closed closets, and wall cavities
  • Air ducts: smoke and soot travel throughout the house
  • Drapes and blinds. The drapes and blinds are cooler than other parts of the house. During a fire, the areas behind the drapes and blinds are cooler than the rest of the room. Remember that smoke travels to the cooler areas, leaving behind smoke and soot.

SERVPRO of North Rowan County/Salisbury investigates these areas to get a good idea of what kind of damage is in the North Rowan County/Salisbury building.  

SERVPRO of North Rowan County/Salisbury is independently owned and operated. 

Apartment fire in Salisbury?

12/28/2020 (Permalink)

We restore commercial fire damage in Rowan County.

Apartment disaster

The apartment complex I purchased in Salisbury was vacant and needed some minor updates before the units could be rented out. In the middle of the night, I got a call that a fire had started in the downstairs unit and had spread to the unit above. Thankfully, the firefighters extinguished the flames before the fire spread any further, but after they left, it was up to me to clean up the fire debris and make the reparations to the units.

SERVPRO® of North Rowan County/Salisbury understands the importance of restoring fire- damaged commercial properties to preloss condition quickly. Our fire restoration technicians are on call 24 hours a day to respond to fire damage emergencies, and we have the advanced training, equipment, and experience required to get the job done right the first time. We can also manage the building repairs and will manage the restoration project through to completion. Our technicians are:

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Call Us!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained commercial fire restoration technicians on call 24 hours a day to respond to your call. Call us today at 704-925-1019. We’ll restore your fire damage in Salisbury, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Holiday Pets Safety in Woodleaf?

12/20/2020 (Permalink)

Rowan County residents rely on us to restore their fire damaged properties!

Pet Safety

Pets love the holiday season. There are so many shiny and bright objects and wonderful smells everywhere! There are nice fires burning in the fireplaces giving our furry friends warm and cozy places to take naps. SERVPRO® of North Rowan County/Salisbury responds to fire damage emergencies in Woodleaf each year and we offer these pet safety tips from the National Fire Protection Association to keep your furry friends safe this holiday season:

  • Keep pets away from stoves and countertops.
  • Keep pets away from candles, lamps, and space heaters.
  • Always use a metal or heat-tempered glass screen on a fireplace and keep it in place.
  • Keep pets away from a chimney’s outside vents. Have a “pet-free zone” of at least 3 feet (1 meter) away from the fireplace.
  • Consider battery-operated, flameless candles. They can look and smell like real candles.
  • Some pets are chewers. Watch pets to make sure they don’t chew through electrical cords. Have any problems checked by a professional.

Call Us Today!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained fire restoration technicians on call 24 hours a day to respond to your call. Call us today at 704-925-1019. We’ll restore your fire damage in Woodleaf, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Storm Damage in Spencer?

12/14/2020 (Permalink)

The Spencer community know they can rely on us to mitigate their storm damage!

Rain, rain, go away

That old saying says a lot about the damage rain can do when a structure is not properly protected from a rainstorm or other weather event. High winds, rain, and snow can all cause storm damage.  SERVPRO® of North Rowan County/Salisbury has a team of highly trained restoration technicians on call 24 hours a day to respond to storm damage emergencies in Spencer. We know that every minute counts when mitigating storm damage, so when we arrive, we will secure the structure and prevent further damage by immediately tarping and boarding up any compromised areas, and at the same time, we will also begin the cleanup and restoration process.

Here are some preventative maintenance tips for preventing storm and water damage from the Insurance Information Institute:

  • Protect your home’s exterior by caulking and sealing windows to prevent water seepage.
  • Inspect your roof and replace missing and damaged shingles.
  • Check your downspouts to be sure they direct water away from the house and clear any debris from the rain gutters.

Call Us!

When you need help with storm damage in Spencer, SERVPRO® of North Rowan County/Salisbury has a team of highly trained storm restoration technicians on call assist you day or night. Call us today at 704-925-1019. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Advanced Technology in Salisbury?

12/12/2020 (Permalink)

We utilize technological advancements to mitigate water damage in Rowan County.

Advanced technology helps us help you!

Technological advancements and new techniques have been adopted in the restoration industry that allow us to more readily locate and mitigate water damage. SERVPRO® of North Rowan County/Salisbury invests in new technology and is proud of our team of highly trained restoration technicians. Our technicians are trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. We use the following advanced technology to mitigate water damage in Salisbury:

Moisture detection equipment

  • Water can remain hidden behind walls and in ceilings. We use infrared cameras to identify the hidden water’s location.

Moisture measurement equipment

  • We use hygrometers and other sensitive moisture detectors and meters to measure the extent of the moisture saturation.

Water extraction equipment

  • We use powerful extraction equipment to remove the bulk of the water from water damaged areas.

Drying equipment

  • After the water extraction process, it is critical to dry the area as quickly and thoroughly as possible. We use industrial-strength air movers and dehumidifiers to remove any excess moisture to prevent warping and further damage.

Call Us Today!

Salisbury residents and commercial businesses rely on SERVPRO® of North Rowan County/Salisbury to restore properties affected by fire and water damage. We are on call 24 hours a day and can usually be on-site within four hours of your call. Call us today at 704-925-1019.

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Weather-Ready Nation Campaign in Rowan County?

12/7/2020 (Permalink)

Weather and storm preparedness is a 365-day a year effort in Salisbury!

Are you Weather-Ready?

The National Oceanic and Atmospheric Administration’s National Weather Service is building a new Weather-Ready Nation program to help everyone in the United States prepare for extreme weather, water and climate events. This program offers weather and water safety events in Rowan County, North Carolina, and other states, and publishes an events calendar.

SERVPRO® of North Rowan County/Salisbury responds to storm damage emergencies 24 hours a day and can typically be on site within four hours of your call. We have the experience, equipment, and advanced training to mitigate any storm damage - no matter how extensive. When we arrive, we will tarp the roof if roof is leaking and board up any broken windows or doors to secure the property. We will assess the damage and immediately begin the cleanup and restoration process. When we complete the job, your property will be returned to preloss condition.

Call Us Today!

Rowan County residents and commercial business owners alike know that SERVPRO® of North Rowan County/Salisbury has a team of highly trained storm restoration technicians on call 24 hours a day to respond to any size property damage emergency you are facing. Call us today at 704-925-1019. We’ll restore your storm damage, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Sewer Smells in Salisbury?

11/24/2020 (Permalink)

We are odor detection and elimination specialists in Rowan County!

What Smell?

Do you know that pleasant odors affect mood and increase productivity levels in the workplace? An article in Scientific American magazine describes the positive and negative consequences of various smells in the workplace when people were exposed to pleasant and offensive scents. The article concludes that odors, good and bad, influence our moods, and in turn, our moods affect the way we think and act, which affects work performance.

Commercial businesses in Salisbury rely on SERVPRO® of North Rowan County/Salisbury when it comes to eliminating offensive odors. We approach odor elimination scientifically, and our highly trained team has the advanced training and experience necessary to identify and eliminate offensive odors.

Once we locate the cause of the odor; we will use one of several odor removal products capable of penetrating the surfaces and thoroughly neutralizing the offensive odors. We never take short cuts or use products to mask the smell.

Call Us Today!

When you need help neutralizing an offensive odor in your business or home, SERVPRO® of North Rowan County/Salisbury is Here to Help.® Our odor elimination technicians are on call 24 hours a day to serve you. Call us today at 704-925-1019. We’ll remove those offensive odors, “Like it never even happened.”

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Mold Growth in Mill Bridge?

11/24/2020 (Permalink)

We are mold remediation specialists in Rowan County.

Mold in MY house?

It was time to redecorate the guest room in my Mill Bridge home. There has always been a musty smell in that room, and I thought some new paint and furniture would eliminate the odor. An area of the wallpaper was already separating from the wall by the floor, so I started pulling the wallpaper off from there. A strong, musty smell immediately hit me, and then I saw what no one wants to see: mold! Lots of it. It had been growing behind the wallpaper!

I called SERVPRO® of North Rowan County/Salisbury, and they gave me some tips to follow until the mold remediation technicians arrived:

What to do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.

What NOT to do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

I learned that mold spores float around in the air, waiting for moist conditions and food sources to be present, and once they are, the mold can grow very rapidly. Because the spores are always present in the atmosphere, mold can never be completely eradicated, but it can be mitigated and controlled.

Call Us!

SERVPRO® of North Rowan County/Salisbury has a team of highly trained mold remediation technicians on call 24 hours a day in Mill Bridge. Call us today at 704-925-1019.

SERVPRO of North Rowan County/Salisbury is Independently Owned and Operated.

Flooded Basement in Salisbury, NC

11/13/2020 (Permalink)

This Salisbury home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Salisbury basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Rowan County/Salisbury and let our trained, professional crews handle the situation safely and correctly.

Call Today -704-925-1019

Preparing for Hurricane Hazards in your Granite Quarry Home

8/17/2020 (Permalink)

Make sure you are prepared for hurricane hazards during the next storm.

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean or Gulf of Mexico. Hurricanes can be life-threatening as well as cause serious property damage. Most recently the coast of North Carolina experienced just that as Hurricane Isaias, a Category 1 hurricane that caused extensive damage across the Caribbean and the East Coast of the United States.

The National Weather Service lists the following as potential “hurricane hazards.”

Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.

Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.

Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business. For more information on recovering from water damage caused by weather-related disasters, be sure to contact SERVPRO of North Rowan County/Salisbury at 704-925-1019. We will be glad to help you and your business when dealing with storm flooding or damage.

Severe Weather Safety

7/11/2020 (Permalink)

Will you be ready for a severe storm?

Severe weather can happen any time, any where. According to the NOAA, each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather related, leading to around 650 deaths per year and nearly $15 billion in damage. (noaa.gov) Knowing your risks of server weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know your Risk.

The first step to becoming weather ready is to understand the type of hazardous weather that can affect you where you live and work and how the weather can impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms and your shelter plan should include all types of local hazard scenarios.

Take Action.

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example.

Once you have taken action to prepare for sever weather, share your story with family members, co-workers and friends on social media. Your preparedness efforts may inspire others to do the same.

Give us a call at SERVPRO of North Rowan County/Salisbury at 704-925-1019 to discuss how we can help your business to prepare for severe weather with an Emergency Ready Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster. We can help you be “Ready for whatever happens!”

Why SERVPRO? You can Trust SERVPRO!

7/7/2020 (Permalink)

SERVPRO Franchise Professionals have been helping business and homeowners recover from fire and water damages across the United States. SERVPRO has over 1,700 Franchises Nationwide. We understand that there’s no such thing as a small emergency when it comes to your home or business. Our crew can usually be on-site within four hours to help prevent damage and protect the structure, business or personal property. Timely mitigation is key to minimizing damage, business interruptions or recovery costs. We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity.

24-hour Emergency Service

In our business, you need to be fast! The sooner we arrive, the better the chance we can reduce damage and save money. The team at SERVPRO of North Rowan County/Salisbury is available 24 hours a day, seven days a week, 365 days a year. Our technicians are trained and ready to quickly restore your property to preloss condition whenever possible.

Here at SERVPRO of North Rowan County/Salisbury, we understand your loss is the job that matters the most!

Emergency Ready Profile for your Commercial Property. Are you Ready?

7/7/2020 (Permalink)

Is your business ready for whatever happens?

At SERVPRO of North Rowan County/Salisbury, we are ready to respond immediately to commercial water or fire loss. We work quickly to clean or restore your business to its preloss condition. Disasters seem to happen when you are away from the office or on vacation. Do you have a plan if a crisis should occur? As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Our team works directly with the commercial business in our area.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of North Rowan County/Salisbury can help reduce the impact of any natural or man-made disaster and can help you quickly get your property back in working order. So whether you are at lunch, on vacation or after-hours, your business will be Ready for whatever happens.

A Small Leak Could Be A Big Problem

7/6/2020 (Permalink)

Don't wait and let a small leak cause a big problem.

There’s no such thing as a small disaster, especially when a small leak now can blossom into a big insurance claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your property and minimize damage by calling SERVPRO of North Rowan County/Salisbury. We have the equipment, training and experience to find and dry unseen water before secondary damage sets in. We help small leaks from becoming big problems. Here’s an overview of some of the areas of your property that may be affected by a small leak:

The water damage that you see in your home is a wet surface, most likely a puddle on the carpet. But what you don’t see is that the carpet pad that is under it is completely saturated. It can continue to seep under the baseboards and into the drywall. From there, the water can do further damage to the insulation, as well as the wall stud, and even the sheathing. After the water saturates the carpet pad, it will start to damage the subfloor. If there is a significant amount of water or if it sits unattended for a long period of time, it could potentially damage the floor joists and leak into the basement or damage the foundation. What appeared to be a small problem is a much larger one. Because it’s the water you don’t see that causes the most damage.

When our SERVPRO technicians arrive at your property, they will identify the source of the loss and the type of water. Next, they measure the temperature and humidity to use in the calculations for drying analysis. In order to be thorough, a survey is done to determine the extent of the damage and inspect the premises for hidden moisture. SERVPRO crews will be sure to move any contents from the area as well as block any furniture to avoid any further damage. They will perform emergency water extraction and remove any saturated debris like the carpet, carpet pad or subfloor and drywall if necessary.

So remember to call the professionals at SERVPRO of North Rowan County/Salisbury at 704-925-1019 when you experience any leak.

CARBON MONOXIDE: A SILENT KILLER

6/29/2020 (Permalink)

You can’t see or smell carbon monoxide, but at high levels it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year
  • Open the damper for proper ventilation before using a fireplace. Never use your own oven or stovetop to heat your home.
  • Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbeque grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

SERVPRO of North Rowan County/Salisbury also wants to make sure you are aware of the symptom of CO poisoning. (source:mayoclinic.org)

Dull headache 

Weakness 

Dizziness 

Nausea/vomiting 

Shortness of breath 

Confusion 

Blurred vision 

Loss of Consciousness

SERVPRO is Committed to a Quick Response

6/22/2020 (Permalink)

Our team is ready for whatever happens.

SERVPRO of North Rowan County/Salisbury provides local mitigation and remediation services with a secure foundation from a national corporate office. Our goal is arriving faster to any size disaster, including the property damages that affect you. In fact, one of the primary goals of the company is to ensure that technicians are ready to respond to damages at any time of day, any day of the week.


Teamwork, Training, and Technology


As part of the company's commitment to restoration customers, SERVPRO combines top quality work with technology that streamlines the process of completing each insurance claim:

  • Emergency crews respond faster to any size disaster all day every day
  • Consistent training is completed in compliance with top industry standards
  • Partners have access to a comprehensive electronic claims system
  • Franchises maintain preferred vendor status with insurance companies

When damages threaten commercial properties, our SERVPRO water, fire, mold, and storm damage restoration technicians are ready to respond. The faster our team members respond and arrive at damaged properties, the easier it is to keep insurance claim costs in check.


Local Ownership, Corporate Resources


Local ownership of franchises helps ensure our teams arrive at damaged properties quickly. It is an essential step toward making sure that property, inventory, furnishings, and other contents suffer the least damage possible. For example, when water damage occurs, the first 24 hours are crucial in determining how far damage penetrates into drywall, carpets, and other materials. Emergency teams must be on hand when fires and firefighting efforts are complete to reduce the extent of secondary damages.


A Quick Response for Damage Control


SERVPRO of North Rowan County/Salisbury is committed to arriving faster to any size disaster when property owners need any type of cleanup and restoration work. Call us at 704-925-1019 and find out how we can help!

Restoring Your Salisbury Commercial Property After Water Damage

6/16/2020 (Permalink)

Commercial water damage has it unique challenges

When flooding and water damage occurs at your Salisbury commercial property, they are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Rowan County/Salisbury

SERVPRO of North Rowan County/Salisbury specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. Rest assured our staff is equipped with the knowledge to restore your property.

Please give us a call at 704-925-1019 and find out how we can help you and your commercial property.

Things to do for Water Damage until Help Arrives

6/10/2020 (Permalink)

Help minimize water damage to your home with these useful tips.

If your home or business in Salisbury has water damage, you can do some things before help arrives. First, make sure that the building or home is safe. SERVPRO of North Rowan County/Salisbury wants you to remember:

  • Waterlogged materials are very heavy
  • Wet surfaces are slippery
  • Make sure that electrical power is off before you handle devices
  • Make sure you are standing on dry area before you turn on electric power

SERVPRO of North Rowan County/Salisbury suggests that you:

  • Remove excess water with mops and/or towels
  • Wipe water from wood furniture or other items
  • Remove wet cushions. Prop them upright to dry
  • Roll and hang up rugs to dry
  • Place foil or blocks between furniture and wet carpeting
  • Turn on dehumidifiers or air-conditioning if it is safe
  • Move colored items from wet carpeting
  • Move valuables and artwork to a safe, dry place
  • Move loose items from the floor or counters
  • Start drying items ASAP
  • Remember that mold starts growing within 24 hours
  • Stay away from rooms that have sagging ceilings

Be sure to reach out to SERVPRO of North Rowan County/Salisbury to assist you in the drying of your damaged property properly and avoid any mold growth. Give us a call at 704-925-1019 and find out how we can help.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Rowan County/Salisbury today at 704-925-1019 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Home Cooking Fire Safety

5/14/2020 (Permalink)

Don't let your cooking get out of control

Cooking at home more frequently lately?

With the turn of events in the world and the onset of the COVID-19 pandemic, we are being asked to abide by the stay at home orders. That means the majority of us are now cooking from home. And that maybe something we are not used to doing.  Cooking fires can easily start and quickly get out of control. Please read these valuable cooking safety tips and statistics provided by the National Fire Protection Association (NFPA). https://www.nfpa.org/

What you should know about home cooking safety?

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stove-top.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stove-top.
  • If you have a cooking fire, Just get out! When you leave, close the door behind you to help contain the fire.
  • Be sure to call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Frying foods on the stove-top tend to be the most dangerous and have additional safety precautions to consider.

  • Always stay in the kitchen when frying on the stove-top.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sauteing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water or use a fire extinguisher on the fire.

If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. And be sure to call the fire department from outside.  When the fire is out and your family is safe, then it’s time for cleanup to begin. That is when SERVPRO of North Rowan County/Salisbury can help. Please contact our office and we will assist you in taking the right steps to restoring your property and belongings. 704-925-1019.

We are Cleaning Experts

3/22/2020 (Permalink)

Our SERVPRO professionals are trained and Here To Help!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Rowan County/Salisbury, (704) 925-1019

Holiday Carpet and Upholstery Cleaning

12/7/2019 (Permalink)

Let the professionals at SERVPRO take care of your holiday carpet cleaning.

It’s official; the holidays are upon us. The countdown begins to the numerous holiday dinners, parties and house guest that you will entertain in your home. You are the prepared hostess, making sure that every detail is planned perfectly, each meal prepped and everyone’s favorites accounted for and every gift bought, wrapped and placed under the Christmas tree. But is your home ready? Are your carpets and upholstery really clean?

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. Vacuuming is a key component to proper care and maintenance of carpet. IICRC states that 79% of soil in carpet is dry soil.  All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet. Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Plaiting the carpet to prevent matting,
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of your carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet by offering a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, the team at SERVPRO® of North Rowan County/Salisbury will get the job done right. Give us a call for your holiday carpet cleaning needs. (704)925-1019.

Don’t be taken aback By a Puff-Back 

10/31/2019 (Permalink)

Puff Backs: Who do you call when your furnace attacks?

It’s that time of year again, folks. It’s the time when the searing hot summer sun still blazes by day and the bone-chilling Fall temperatures creep up at night.  

It’s also the time when the toughest of the tough like to play a game called “How long can I last before I turn on the heat”. It’s a lot of fun provided that everyone in the house wants to play; and as the battle rages on, one by one frozen little soldiers raise their white flags and turn the heat on. 

Most of the time this is a pleasant moment when the comforting warmth blows from every vent thawing chilled toes and ruby red noses; but once in a while this blessed occasion is tainted by a most dreaded phenomenon known as a puff-back. A puff-back occurs when an oil furnace does not immediately ignite as it should. This causes a vapor build up that will create a sort-of explosion when the furnace finally does ignite. This explosion then causes soot to be blown throughout your home. In other words, your house in now warm...but very dirty. 

Soot, because of its fine nature, can literally spread everywhere, making the task of cleaning it by yourself nearly impossible. SERVPRO of North Rowan County/Salisbury stands ready with both the crew and the equipment to handle this often-overwhelming situation so that you don’t have to be taken aback by a puff-back. 

Where should I look for mold?

8/12/2019 (Permalink)

You know that mold is dirty but it can be dangerous. Mold is a type of fungus that sprouts from microscopic spores floating in the air. When clusters of mold spores grow on surfaces, they start to reproduce and become visible to the human eye. All homes have the key ingredients needed for mold growth: the presence of mold spores, a surface for it to grow on, oxygen, warmth, and darkness. When you add moisture, whether from a water leak, stagnant water, or high levels of humidity, into the mix, that’s where mold problems begin. Knowing where mold is commonly found in your home can help you prevent it and treat it.

The most common places for mold growth are:

• Basements or cellars that have been flooded• Underneath kitchen and bathroom sinks• Underneath or behind refrigerators• Behind walls that also house plumbing• Stacks of damp or wet newspaper or cardboard boxes• Around air-conditioning units• Wallboard or around windows that leak• Under carpeting that may have become wet.

Mold growth is of course not limited to these places; however there is a common principle that links all of these environments together: moisture. So if you should find mold lurking in anywhere in your home, call the professionals at SERVPRO of North Rowan County/Salisbury to come take a look. Our team specializes in mold remediation and it’s our job to ensure we leave your home “Like it never even happened.”

Recent Residential Kitchen Fire

8/7/2019 (Permalink)

Stove top fires are very common in most homes. They can start out small, but can quickly get out of control. It can start off by a small distraction while you are preparing dinner. You have something on the stove; you defer your attention to something else and possibly leave the room for a second only to walk back to a stovetop fire. Our customer experienced just that while making dinner one night. Fortunately, the homeowners were properly prepared with a fire extinguisher in their kitchen and were able to get this kitchen fire under control quickly. But immediately after, they were left with a terrible mess. That’s when SERVPRO of North Rowan County/Salisbury was called in to assist with the cleanup. Although not much structural damage occurred, there was significant smoke damage throughout the home.
Our technicians worked with the homeowner and their family to ensure that all rooms were cleaned to SERVPRO and industry standards. All of the contents within each of these rooms were individually, hand cleaned by our amazing crew. The homeowners were so pleased when we were able to clean some of their more sentimental items.
When you have fire or smoke damage in your home or office, be sure to call the professionals at SERVPRO of North Rowan County/Salisbury at (704) 925-1019.

Ways to keep your house cool this summer

7/30/2019 (Permalink)

In warmer months, it's tempting to crank the AC or plant yourself in front of the nearest fan. But these aren't the only tricks to keeping cool. It turns out there are plenty of ways to cool down your home from the heat without racking up your electric bill.

Keep your blinds closed. Did you know that up to 30 percent of unwanted heat comes from your windows? Better yet, invest in blackout curtains. Both will help keep the sunlight from coming in. Closing off unused rooms will prevent cool air from permeating these areas during the hottest part of the day keeping the cooler air in the places you are utilizing. Use a fan instead of turning on the A.CFilling a mixing bowl with ice or something equally cold, like an ice pack, and position it at an angle in front of a large fan so the air whips off the ice in an extra-chilled is another great way to keep cool air flowing throughout your home. Also be sure to set your ceiling fans to rotate counter-clockwise. You may not realize that your ceiling fan needs to be adjusted seasonally. Setting your fans to run counter-clockwise in the summer at a higher speed, the airflow will create a wind-chill breeze effect that will make you feel cooler. Turn on your bathroom fans or the exhaust fan in your kitchen too.

Ditch the incandescent lights.Incandescent bulbs waste about 90 percent of their energy in the heat they emit. It will make a small difference in cooling your home while also lowering your electric bill. Using your oven or stove in the summer will definitely make your house hotter.  If it already feels like 100 degrees in your home, the last thing you want to do is turn on a 400-degree oven.Grill out your meals instead. This really is the best season for it!

And don’t forget to focus on the temperature in your body, not the house.Cool drinks and applying a cold cloth to strong-pulsed areas, like your neck and wrists, will keep you cool from the inside out.

Here at SERVPRO of North Rowan County/Salisbury, we want to make sure that your home is running efficiently. And should you need any of our 24 hour, seven day a week services, don’t hesitate to give us a call. We’re always “Here To Help!”

Hurricane Preparation

5/29/2019 (Permalink)

Summer is almost here. That means so is Hurricane season!

Summer is the season that most people look forward to. School lets out, the sun is shining, and for most people, it is a time for vacations and relaxation. But did you know it is also hurricane season. Yes! Hurricane season in North Carolina is typically from June through September. This is the time when these tropical cyclones form over the ocean and make their way inland. Heavy winds and thunderstorms are just the beginning of the extreme weather these storms bring.

So what have you done this spring to prepare for summer storms? Now is the time to get supplies in order before the storm season begins. Reduce property damage and get through any hurricane emergency with less stress by preparing before the season begins.

Here are a few of the best practices to put into place this spring. Be sure to plan your evacuation route well ahead of time. Look for alternate routes out of your neighborhood should one of the roadways be blocked by downed power lines, trees or other debris. It is best to keep non-perishable emergency food supplies on hand for each family member. You should also have one gallon of water, per person, per day. Don’t forget about your pets. They will need supplies too. Because storm damage may occur, it may be a good idea to read over your policy and be familiar with it. It is also a good idea to take an inventory of your personal property. Keep this list with the list of emergency contacts in a safe and in an accessible place. Be sure to have your insurance agent’s information and add SERVPRO of North Rowan County/Salisbury to your list as well. If any storm damage occurs to your home, you will want to be sure to give us a call. Taking these steps to protect your home before storm season starts up will allow you and your family to be better prepared.

Spring Cleaning

5/29/2019 (Permalink)

‘Tis the season for spring cleaning!

The worst of winter is over, we have changed the clocks, flowers are blooming and pollen is in the air. It is time to start tackling those household items on your to-do lists. We know that it may not be the most exciting task undertaking spring cleaning in your home, so make your life a little easier this year and consider calling SERVPRO of North Rowan County/Salisbury to help you cross carpet cleaning off your list.

Most people know SERVPRO of North Rowan County/Salisbury as a leader in fire and water cleanup and restoration, but our professional residential cleaning services can make a dirty home as good as new. We have the industry experience and expertise to provide a deeper clean than your basic home cleaning service. Our hot water extraction process allows our professional carpet cleaning to address moderate and heavy soil conditions in your carpets. Our state-of-the-art equipment removes trapped soils and dirt from deep within your carpet’s pile and backing. Generally, a good rule of thumb is to have your carpets professionally clean every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until your carpets look dirty, the carpets may never be restored to their original appearance. Dirt builds up in layers, so when a carpet looks dirty, you are only seeing the dirt at the tips of the fibers. But there is more dirt hiding below the surface, down near the base of the pile, actually causing damage to your carpet. When the carpet is saturated with dirt, the soil has penetrated crevices and becomes firmly lodged.  Even the highest-quality carpet can show soiling over time. Decide to protect your investment by calling our team to clean and maintain your carpet. We also specialize in stain removal and offer stain resistance applications for an added level of protection to your carpets daily traffic and wear and tear. Give our team a call and cross carpet cleaning off your list of things to-do! - 704-925-1019

Get your HVAC unit ready for summer

5/29/2019 (Permalink)

Is your HVAC unit ready for summer?

Give your HVAC unit a tune-up

It is that time of year when the temperatures are rising outside and you are thinking about turning on the air-conditioning for the first time this season. There are a few things you should know to help maintain your HVAC unit as we get closer to the hotter days of summer.

Start off by making sure you set the unit to cold. Sounds obvious. But the last time you may have looked at it, you were running the heat.  Next, take a look at the outdoor unit. Is  it clear of debris.? As we transition into the summer months, be sure to remove any obstructions.  Have your heating and cooling system inspected by a qualified service professional at least once a year to be sure that it is running at optimal efficiency and to diagnose any potential problems. This is a great time to add any additional Freon your unit may be lacking or make any repairs to the system before you put it into overdrive this summer. Remember to replace the air filters on your HVAC unit at least every 90 days to prolong its life and increase its efficiency. This also helps limit the allergen in the air. As you are conducting this annual upkeep, consider having your air ducts cleaned each season as well. This is a service that our team at SERVPRO of North Rowan County/Salisbury can help you out with. Cleaner air means easier breathing. Also dirty systems work harder and use more energy. Our trained professionals can provide cleaning services that restore peak energy efficacy, eliminate offensive odors and improve the indoor air quality of your home.  So before you crank up the air this summer, make sure you call the team at SERVPRO of North Rowan County/Salisbury help you get your HVAC unit in check. 704-925-1019

Summer Grilling Safety Tips

5/29/2019 (Permalink)

It is that time of year when the seasons are changing, the weather is getting warmer and summer break is upon us. As summer approaches and the weather gets warmer, more and more people use outdoor grills to prepare their meals and entertain guests. And because of this, the incidents of grill-caused fires go up. According to the National Fire Protection Association, outdoor grilling causes an average of 8,900 home fires each year. The team at SERVPRO of North Rowan County/Salisbury want you and your family to be safe and avoid any fire damage to you home or property. Be sure to take a look at these helpful grilling safety tips before you decide to host your first cook-out and throw your steaks on the grill.

Make sure to always use your grill outside and away from any structures or obstructions. This includes any low hanging tree branches as well. Be sure to always keep your grill clean.  Grease and fat can build up on the grilling racks as well as the tray below the grill. Before this season’s first barbecue, check for propane leaks on your gas grill. Check the gas hose for leaks by applying a light soap and water solution to the hose and then turning on the gas. If there is a propane leak, the solution will bubble. Always be sure to check for leaks before every use. Also wait to re-light if the flame is to go out. A good rule of thumb is waiting 5 minutes. Most importantly, be aware and take care around the grill; Never leave the grill unattended, never wear lose clothing, do not let kids or pets play near the grill, and never move the grill while it is in use or at least an hour after use while it is still hot.

Grilling season is all about having fun and sharing good times with food. Be sure you and your family are safe during your next cook-out.

June is National Safety Month

5/29/2019 (Permalink)

National Safety Month focuses on reducing leading causes of injury and death at work, on the road and in our homes and communities. Each week throughout June is an opportunity to make a difference in your home, work, and community. Identifying risks around the home and improving safety standards in your community protects everyone. Whether we increase first aid or emergency awareness through drills, we are taking steps to provide a safer neighborhood. Topics the National Safety Council chose to educate the public on for 2019 are hazard recognition, slips, trips and falls, fatigue and impairment.

Hazards are all around us. It’s learning to look and identify these hazards that allow us to make changes and take precautions so that dangerous situations don’t take place. Recognizing the hidden dangers in your home or work place is only half the battle. It is taking action to ensure that any risk is managed. SERVPRO of North Rowan County/Salisbury’s team specializes in things like cleaning major water spills and biohazard cleanup. So when these instances happen in your home or workplace, be sure to call the professionals to clean or dispose of them properly. Trips and falls is another safety concern in the home or workplace. Falls are the most common source of injury in an office. This includes falls due to spills. Some simple changes to the work space can be effective in eliminating hazards and reducing the number of injuries. The next topic that the Nation Safety Council focuses on exploring this year is fatigue. This might not initially sound like a safety issue, but when you miss out on sleep, it can affect more than just your productivity. Fatigue can lead to decreases in cognitive performance, vigilance, accuracy and judgment, among many other effects. Being fatigued can have serious impacts on our health and safety. Impairments are another area of concern and a major roadblock to workplace safety. Lack of sleep, reckless driving, drinking or use of drugs, prescription included, at work and even emotional impairments, all have an effect on your safety. Most of these cases can be avoided with simple mindfulness and awareness. Join SERVPRO of North Rowan County/Salisbury this June during National Safety Month so we all can keep each other safe and help save lives and reduce injuries.  

Fire safety for campfires / pit fires

6/29/2018 (Permalink)

Fire safety is no joke, and that goes for campfires as well. Whether you’re camping in the middle of the woods or lounging around a backyard fire pit, you need to exercise as much caution lighting a fire outside as you would with an indoor fireplace or wood burning stove. Failure to follow fire regulations can result in fines.

According to the National Fire Protection Association, an average of 915 brush, grass and forest fires are reported in the US every day, 10 percent of which occur right outside single-family homes. Don’t let careless use of your fire pit add to this statistic!

Whether your goal is to avoid a fine or prevent a house fire, abide by the following campfire safety tips.

Safe Fire Pit Placement

Build your fire pit at least 10 feet away from any surrounding structures, building overhangs or combustible materials. Also watch out for low-hanging branches and power lines.

Place the fire pit itself on a noncombustible surface, such as concrete, brick or stone pavers. If you want to place a portable fire pit on your wood deck, only use a pedestal-style pit, which is raised up on legs to ensure ample heat ventilation, and place a noncombustible surface below the fire pit for added safety.

Lighting the Fire

Before you strike a match, check the weather forecast. Skip the fire if it’s windy or high winds are in the forecast, as this could blow embers around and potentially start a fire outside the pit. Clear away any leaves, pine needles and twigs around the fire pit to help prevent any stray embers from starting a fire.

To get the fire going, place a crumpled piece of paper in the pit and light it with a match. Place small sticks on top, and when they catch fire, add larger sticks. Never pour lighter fluid or gasoline directly onto the fire to make it grow faster.

Maintaining the Fire

To improve fire safety, keep the blaze small. There’s no reason to light a roaring bonfire, and the bigger the flames, the greater potential for disaster. Cover the pit with a screen to help maintain a smaller fire and prevent sparks from escaping. If you have a gas fire pit, control the height of the flames manually with a keyed gas valve.

Only burn appropriate products such as dry firewood, paper, twigs and kindling. Don’t burn plastics or products with adhesives since these can send plumes of dark, chemically laden smoke into the air.

Putting Out the Fire

Keep a container of water or a garden hose nearby at all times in case the fire gets out of control. Use these products at the end of the night to douse wood burning fire pits. Make sure the ashes are cool before you leave, and cover them with dirt for good measure. Dispose of cooled ashes in a metal container with a sealed lid and store this container on a noncombustible surface in the shed, garage or elsewhere. For gas fire pits, simply turn the knob to shut off the gas at the end of the night.

Additional Safety Tips

  • Check with your local fire department for any restrictions on outdoor fire pits. In some cities, wood burning fireplaces and fit pits are illegal.
  • Never leave a fire unattended.
  • Carefully supervise children and pets around the fire pit and never leave them alone with the fire.
  • Only cook in your fire pit if you’ve installed one specifically designed for this purpose.
  • When not in use, cover the pit to protect it from rainwater, which can destroy porous ceramic components in gas fire pits, including simulated logs.
  • Check gas burners periodically and clean them with a soft brush to remove buildup and help ensure the gas burns cleanly and properly.

Fire Restoration Services

Despite your best efforts, fire pits still have the potential to get out of control. If your home has been damaged by a fire, Call SERVPRO of North Rowan County & Salisbury We’re here to help restore your home and get your life back on track.

Common Causes of Household Fires

6/15/2018 (Permalink)

A fire in the home can spread much more quickly than you might expect.

A fire in the home can spread much more quickly than you might expect. Even a small fire can completely engulf a room in just two minutes.

The loss caused by fire damage is vast and irreversible, so it’s worth making yourself aware of the most common causes of fires in the home to reduce the risk of a devastating fire.

Candles

Candles can add a beautiful atmosphere or scent to any room, but improper use can easily cause a fire.

Never leave a candle burning unattended. Keep wicks trimmed to avoid large flames. Ensure that candles are placed on a heat-proof surface well away from walls, curtains or lampshades. Don’t place a candle in a draught as this may blow the flame towards something flammable. Lighters and matches should be kept somewhere safe and out of the reach of children.

Cooking

There are many hazards in the kitchen when it comes to fire. Cooking oil in particular is very dangerous, as it can get incredibly hot and splatter on flammable surfaces.

Never leave the hob or oven unattended while in use, even if it’s just for a minute. If you have a gas hob or oven, always make sure to keep items such as oven gloves or paper towels away from the open flame, and make sure to switch them off after use. Only use as much oil as necessary while cooking and cover frying pans with lids or splatter guards.

Smoking

Hot ash, embers, and cigarettes that have not been properly stubbed out are all capable of starting a fire, particularly in rooms that are full of soft furnishings such as beds, sofas and carpets.

It is safer to smoke outside where a fire is less likely to take hold, but be aware of your surroundings and don’t smoke around flammable substances such as petrol. Always make sure that cigarettes are properly extinguished. Keep lighters and matches away from children.

Electrical equipment

While electrical items that generate heat such as curling tongs are more obvious fire hazards, anything that uses electricity could cause a fire if it is faulty.

Regularly inspect the cables on your electrical items for signs of damage. Never overload plug sockets with multiple adapters. If an item that you are using starts to smoke or feel very hot, stop using it immediately and unplug it. If an item frequently blows fuses or trips the circuit breaker, it is likely faulty and therefore unsafe.

Faulty wiring

Electrical currents carry heat, so wiring can lead to a fire if it is faulty or overloaded. Electrical systems typically have a lifespan of around 40 years, so older houses may need to be rewired.

Common signs that your wiring may be faulty include frequent blown fuses or tripped circuits, lights that dim if you use another appliance, or having to unplug one appliance for another to work. If you’re concerned about the safety of your wiring, get it inspected by a licensed electrician.

Heating

Well maintained heating appliances that are used according to the manufacturer’s guidelines shouldn’t cause a problem, but you must always make sure to look after your appliances.

Get your boiler inspected regularly by a licensed professional to check for and repair any problems. Any electric heaters must be placed at least a metre away from other objects, especially flammable items such as curtains and sofas. Never cover an electric heater or use them to dry wet clothes.

Children

Children can be curious and clumsy, making them a potential liability when it comes to fire.

Always keep matches and lighters out of sight and reach of children, and be sure to warn them of the dangers of playing with fire. Never leave children unattended around naked flames such as candles or gas hobs. Be mindful of any children present while cooking or using open flames.

If you’ve been the victim of a fire in your home, get in touch with SERVPRO of North Rowan County & Salisbury

Summer Safety Tips

6/5/2018 (Permalink)

Summer is here

6/5/2018

The summer season is a time to make memories and enjoy the great outdoors.  Below you will find tips, provided by the National Fire Protection Association.

  • When using a charcoal grill, only use starter fluids designed for grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks.  Apply soapy water to the hoses to easily identify possible leaks.
  • When camping, always use a flame retardant tent and set up camp away from the campfire.  Use flashlights or battery- powered lanterns inside the tent, NOT liquid- filled heaters or lanterns.
  • Always build a campfire down wind from the tent area. Clear vegetation and dig a pit before building a fire.  Always extinguish the fire before going to sleep or leaving the campsite.  To extinguish a campfire, cove with dirt or pour water over the fire.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

SERVPRO wishes you a happy and safe summer.

Are you Prepared for a power outage?

6/5/2018 (Permalink)

You may need to survive on your own after an emergency. This means having your own food, water and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster but they cannot reach everyone immediately. You could get help in hours or it might take days. Depending on the nature of the disaster road conditions may prevent help from arriving in a timely manner. 

Additionally, basic services such as electricity, gas, water, sewage treatment and telephones may be cut off for days or even a week, or longer. Your supplies kit should contain items to help you manage during these outages.  If the power goes out keep your pipes from freezing by shutting off the valve that allows water to come into your home. Then, open any drain valves and all faucets and let them run until the pipes are empty (it's helpful to identify these valves in advance). Next, flush all toilets and pour denatured alcohol into toilets and sinks to prevent water in the traps from freezing. Do NOT use automotive antifreeze in case there's trouble with your water system; you don't want the antifreeze to contaminate your drinking water. You may, however, use nontoxic antifreeze that's made for winterizing motor homes.

Be prepared for a power outage by keeping necessary items centrally located in your home. Take the time to ensure that everyone in your family is aware of the "kit." Periodically check your kit to see that batteries operate properly. The following is a list of items that are suggested to keep on hand:

1.     Flashlights for each family member

2.     Battery-operated radio and clock

3.     Extra batteries

4.     Containers of bottled water

5.     Canned, freeze-dried or dehydrated food, powdered milk, baby supplies for infants

6.     Non-electric can opener

7.     List of important phone numbers

8.     First-aid kit

Following a disaster, there may be power outages that could last for several days. Stock canned foods, dry mixes and other staples that do not require refrigeration, cooking, water or special preparation. Be sure to include a manual can opener and eating utensils. The following items are suggested when selecting emergency food supplies. You may already have many of these on hand.

•Store at least a three-day supply of non-perishable food.

•Choose foods your family will eat.

•Remember any special dietary needs.

•Avoid foods that will make you thirsty.

•Choose salt-free crackers, whole grain cereals and canned foods with high liquid content.

•Ready-to-eat canned meats, fruits, vegetables and a can opener

•Protein or fruit bars

•Dry cereal or granola

•Peanut butter

•Dried fruit

•Nuts

•Crackers

•Canned juices

•Non-perishable pasteurized milk

•High energy foods

•Vitamins

•Food for infants

•Comfort/stress foods

These and many other helpful tips are available at ready.gov Here is the link to winter tips for before during and after a winter storm http://www.ready.gov/winter-weather When winter weather strikes our area knowing what to do until SERVPRO of North Rowan County/Salisbury  arrives will make a difference.  Call us directly at 704-939-1944

9 Sizzling home safety tips

6/5/2018 (Permalink)

SERVPRO of North Rowan County/Salisbury cares.

The official start to summer is just weeks away. That means it’s time for pool parties and backyard barbeques, but it’s also the season that’s hot for burglaries. In fact, more burglaries occur during the months of July and August than any other month.

Fortunately there are several easy things you can do to make your home less of a target. Below, we’ve listed 9 of them. Follow our summer safety tips, and you’ll be well on your way to enjoying a crime free season.

1. Keep the garage secure.

In addition to storing a variety of goods burglars want, such as lawn equipment, bikes and other easily pawned items, your garages offer easy access to the rest of your home. Keep the garage door locked, and be sure to secure the door that leads from your garage into your home.

During summer you might be tempted to leave the windows of your car rolled down; but that’s a mistake. Burglars won’t hesitate to use the automatic opener sitting on the dashboard to access your garage. If you use an automatic garage door opener, make sure it’s not visible to a criminal peeking in car and be sure to keep the windows rolled up and doors locked.

2. Protect your valuables with a home security system.

Secure your home with an alarm system and there’s a good chance the burglar will choose an easier target. A home security system not only strengths your home’s defense against the bad guys, it can also alert your family to dangers like fire and carbon monoxide. At a minimum your home security system should include monition sensors, and detectors on all doors and window. Exterior cameras will add an extra layer of protection against burglars.

3. Remove window air units.

An air conditioning unit will save you from summer’s stifling temperatures, but it will also make your home vulnerable. Use a dowel to secure the window while the unit is in place, and be sure to remove the unit when you go on vacation.

4. Ask a neighbor to watch your home.

If you’re going to travel this summer, ask a trusted friend or neighbor to keep an eye on your home. Burglars look for telltale signs that your home is vacant, including flyers and mail left near the front door, overflowing mailboxes and garbage cans left at the curb.

5. Don’t invite crime.

Summertime means kids are riding bikes and scooters, and they have a habit of leaving them lying on the lawn. But when they do, they’re extending an invitation to criminals. A thief will not only take the goodies they find outside, they’ll wonder what treats you have hiding in your home. Even if your child is just running in the house for a snack, caution him to put valuables in a secure place.

6. Don’t hide keys outside.

Homeowners often hide the key to their home under the front door mat, or in another obvious location that burglars are sure to look. Don’t hide your house key outside. Instead, give it to a neighbor or friend in case of an emergency.

7. Keep quiet about your plans.

If you’re looking forward to the vacation of a lifetime, you’ll want to share your excitement with everyone, but that’s a bad move. The guy installing your new dishwasher or the gal cleaning your home could moonlight as a burglar. And you never know who reads those brag posts you put on social media, so just don’t do it. Show off the photos when you’re back home instead.

8. Watch out for scams.

If a stranger approaches your front door, beware. Summer is the time that professional thieves travel the county offering to repave your driveway or re-shingle the roof of your home. While one person is distracting you with a sales pitch, another person is entering your home through the back door.

9. Snip the shrubbery.

The bushes around your home will flourish during summer, giving burglars the go-ahead to break into your home. Trim the overgrown bushes near your home so windows and doors are visible from the street.

We encourage you to follow our summer safety tips and always trust your gut. If you see someone acting suspiciously or their behavior concerns you, there’s probably a good reason why. Don’t hesitate to call the police.

 

SERVPRO of North Rowan County/Salisbury  hopes your summer is a safe and happy one.

Our team of experts are ready

6/1/2018 (Permalink)

By their very definition, disasters cause unprecedented damage that you can never fully prepare for. During these harrowing times it is important to focus on what really matters – your family and loved ones. Fixing your home and business should be the least of your worries.

Our fully trained and licensed restoration specialists are ready to help. They work efficiently and quickly so that you can get your life back. Our team of experts are ready to tackle everything from a flooded basement to a smoke damaged garage. We will restore your building or property as quickly as possible, with efficiency and concern for your well-being and best interests every step of the way.

Ready to get back on your feet? When disasters happen we are ready.  Call

SERVPRO of North Rowan County/Salisbury 

             704-939-1944 

Three types of contaminated water

6/1/2018 (Permalink)

Call SERVPRO of North Rowan County/Salisbury

There are three major types of contaminated water. SERVPRO of North Rowan County/Salisbury will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

24 HOUR EMERGENCY SERVICE

5/31/2018 (Permalink)

24 Hours a day, 7 Days a week.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Rowan County / Salisbury Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.  SERVPRO of North Rowan County / Salisbury is dedicated to being a fast responder to any-sized disaster in Rowan County. We can respond immediately to your emergency and we have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

SERVPRO of North Rowan County / Salisbury

                      Call us Day or Night!

                         704-939-1944

Spring Cleaning

5/31/2018 (Permalink)

Spring Cleaning

It's that time of year again!

The sun is out and it's time for spring cleaning! Make your life a little easier this year and consider calling North Rowan County / Salisbury

  Grove to help ease the burden. 

How can SERVPRO help?

You know as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can make a dirty home as good as new.

Carpet & Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.  Life Happens, and homes get dirty.

North Rowan County / Salisbury has the industry experience and expertise to provide a deeper clean than your basic home cleaning service. 

We're here to make things easier for you.

Need cleaning services?

Give us a call today! - 704-939-1944

Dryer Fire Prevention Tips

5/31/2018 (Permalink)

If you have experienced dryer fire in your home, SERVPRO is here to deal with the fire damage.

Dryer Fire Prevention Tips from your local  SERVPRO North Rowan County / Salisbury

Each year in the United States homeowners suffer from the aftermath of clothes dryer fires. In fact, nearly 15,000 home clothes dryers catch fire each year which in turn cause about 100 injuries. While it may surprise some, neglecting to clean your dryer is the most common cause of a fire. As such, preventing dryer fires is actually easy if the homeowner is aware of the potential of fire damage and takes steps to avoid an accident from occurring in their home.

Keep in mind the following tips for dryer fire prevention:

  1. Hire a professional to install your dryer, do not attempt to do this yourself
  2. Make sure that your laundry room has no flammable items inside or near the dryer
  3. Clean your linen filter both before and after every single load of laundry
  4. Get your dryer serviced regularly
  5. Be sure that your dryer’s vent pipe is free, blockage is one the top causes of dryer fires
  6. Hire a professional to look at your gas lines
  7. Never run your dryer when you are asleep or not home
  8. Avoid overloading your dryer
  9. Clean your dryer in any place where lint can build up
  10. Use metal dryer ducts
  11. Check the electrical outlet and plug to ensure it is connected correctly
  12. Do not dry any items containing rubber, foam, or plastic
  13. Do not dry clothes that have anything flammable on them such as gas, alcohol, or cooking oils
  14. Leave ample room between your dryer and the wall behind it
  15. Read your manufacturers’ instructions to go over particular safety tips for your dryer

From lack of maintenance to dirty dryers, almost every single dryer fire each year is caused by something that could have been avoided. If you have experienced dryer fire in your home, SERVPRO North Rowan County / Salisbury is here to deal with the fire damage. Call us today to learn more!    704-939-1944

Tips for Handling a Home Insurance Claim

5/30/2018 (Permalink)

Consider if the damage is worth filing a claim

Your first step should be to wonder, “Do I really need to file a claim for this?” Small home problems are known as “incidentals” by many insurers. These have the same deductible and potential to raise your premiums as a whole home replacement. Making frivolous claims or requesting claims that can't be honored trigger expenses that make claims cost more than they save.

Be familiar with your insurance policy.

Review your policy every year or every time you switch carriers. Look on the “declarations” page to find out the types of incidents that are covered. This page also has the maximum value you can get from a claim. Before filing a claim, take the time to look at your policy and see if your problem is covered.

Know a Licensed and Insured, Reliable Contactor

You'll want only the most reliable contractor to perform repairs on your home after it's damaged. Try to seek one out before anything happens to your house. This will ensure that you get the best work possible when the time comes. You have the right to choose who works in your home. You do not have to use anyone you do not want to.

Use your preferred contractor for a repair estimate

A dependable contractor will be able to make an accurate estimate, then perform the work correctly both on-schedule and on-budget.

Take photos of the Damages

 Your first step after calling your insurer and your contractor should be to begin documenting the damage as-is. Take clear, well-lit photos from as many angles as possible. 

Get in Touch with Your Mortgage Lender

Your mortgage lender will likely be part of the settlement process if you don't own your home in full yet. Ask your lender how they handle insurance claims, many have specific packets they will want filled out to endorse insurance checks. Get that paperwork filled out at soon as possible to speed up the process with the mortgage company.

Be Present During the Adjuster Inspection

After getting a contractor's estimate, be ready to give the adjuster in writing your personal assessment of the damage. You'll help make sure that they do not miss crucial details or underestimate the extent of the necessary repairs.

Leave a Paper Trail

The key to making claims as painless as possible is airtight documentation.

  • Make note of relevant phone conversations, or better yet use email to communicate since it's verifiable by both parties
  • Save all receipts for expenses
  • Never pay in cash, especially for your contract work
  • If your policy covers living expenses, save receipts for associated costs while waiting for repairs like hotel rooms, babysitting, etc.
  • Document value of existing assets prior to the damage. For example, save your HDTV purchase receipt and your invoice from a flooring replacement
  • Obtain a copy of the police report, if applicable

When the unexpected happens SERVPRO of North Rowan County/Salisbury is here. Give us a call! 704-939-1944

Home Safety Checklist

5/30/2018 (Permalink)

SERVPRO of North Rowan County/Salisbury is here if you have any questions. 704-939-1944

Home Safety Checklist:

In honor of home safety month, here is a great checklist thanks to Real Simple, to make sure your home is safe for you and your family.

  • Check for frayed wires: Make sure to repair any frayed or loose wires on all electrical devices.
  • No cords should run under rugs or doorway.
  • Baby proof: place plastic covers all unused outlets.
  • Don’t overload any one outlet.
  • Examine your outside vents: Vents should be cleared of any kind of obstruction and be sure to check on them after a storm.
  • Inspect water heaters annually: Make sure the temperature is set at no higher than 120 degrees and that children stay clear of the water heater.
  • Install smoke detectors all throughout your home on each level near any sleeping areas.
  • Test your smoke alarms monthly.
  • Replace the batteries annually in your smoke detectors.
  • Keep a fire extinguisher in your kitchen: be knowledgeable on how to use it.
  • Create an escape route that has two exits in case of a fire.

There are so many things that you and your family may do to keep your home safe, for more great tips please visit: www.realsimple.com/home-organizing/organizing/home-safety-checklist

How Fire Cleanup Works

5/30/2018 (Permalink)

Fire Damage Restoration

Proper fire damage restoration is an essential step after you have had a fire in home or fire in business. As soon as you're certain everyone in the home or business made it out safely, contact your insurance company and begin making plans to have the fire damage, smoke damage, soot damage and any commercial fire damage taken care of.  Selecting a licensed, insured, experienced fire cleanup company such as

SERVPRO of North Rowan County/Salisbury

. This can make the process of fire cleanup fast, easy and effective. 

Dealing with the damage caused by a fire in home or fire in business can be difficult and dangerous if your try to do it yourself. In addition to fire damage, smoke damage, soot damage and commercial fire damage, the home or business owner also has to be sure the air quality in the structure is safe. Professional fire cleanup companies have the tools, equipment and trained staff to quickly and effectively take care of the fire damage, soot damage, smoke damage and commercial fire damage as well as improve the air quality in the structure. This can make it possible for people to return to the home of business in a short period of time.

When you are dealing with the aftermath of a fire in home or a fire in business, the decisions you make are crucial. The most important decision you have to make is choosing a reputable, experienced fire cleanup company. The quality of their work will decide what your home or business will look like when the fire damage, soot damage, smoke damage or commercial fire damage is repaired and the air quality issues have been addressed. Their work repairing the damage done by fire in home or fire in business can make a dramatic difference in how long it will take you to be able to get back into your home or business and what it will cost.

The amount of your fire loss will be determined by how quickly and well the fire cleanup company can get the job done. They can limit the amount of fire loss you have based on their ability to handle the fire damage, smoke damage and soot damage. The company can control the amount of your fire loss by the way they handle your commercial fire damage. An experienced company knows exactly what to do to salvage as much as possible from properties that sustain fire damage, soot damage and smoke damage. It takes skill, experience and the right equipment to clean and repair your property and keep your fire loss to a minimum.

Improving air quality is an important part of the repair process from fire in home or fire in business. Until the air quality improves people cannot safely return to the home or business. Choosing the right fire cleanup company will not only limit fire loss, they will quickly improve the air quality in the damaged property and get you back in your home or business.  When disaster happens 

SERVPRO of North Rowan County/Salisbury

704-939-1944 

Faster to your Salisbury Water Damage Event

12/27/2016 (Permalink)

Flooded Building

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Rowan County / Salisbury provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Rowan County / Salisbury arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 704-636-1700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Rowan County / Salisbury

SERVPRO of North Rowan County / Salisbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Salisbury, NC Home

12/27/2016 (Permalink)

SERVPRO of North Rowan County / Salisbury is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of North Rowan County / Salisbury

SERVPRO of North Rowan County / Salisbury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Rowan County / Salisbury, Call SERVPRO

12/27/2016 (Permalink)

SERVPRO of North Rowan County / Salisbury provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Rowan County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (704) 636-1700

Residential Services

Whether your Rowan County / Salisbury home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Rowan County / Salisbury commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: commercial restoration services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Rowan County / Salisbury Smoke and Soot Cleanup

12/27/2016 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of North Rowan County / Salisbury will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (704) 636-1700

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