What our Customers say...


SERVPRO of North Rowan County / Salisbury has helped us out several times with our rental properties. They always do great work and are a pleasure to work with. 

SERVPRO of North Rowan County / Salisbury was great to work with when we had a flood occur in our home. 

Our home had a branch fall on the roof and break a window. We called SERVPRO of North Rowan County / Salisbury and they were able to come out quickly and help. They boarded up the window and started doing water mitigation. I would definitely recommend them to anyone who needed help. 

Our rental property suffered some smoke damage from a candle left unattended. SERVPRO of North Rowan County / Salisbury helped to clean up the mess and get rid of the odor. I would recommend them to others. 

Our office had a toilet leak over a holiday weekend and cause damage in a hallway and several offices. SERVPRO of North Rowan County/Salisbury were able to come out quickly and got to work. 

"I was very pleased with the service SERVPRO provided. Everything went very well. The crew paid attention to the needs. They knew what to do and when to do it. I really appreciated them. The house no longer smells like smoke, It smells like orange glow!!”

"Not only was the work great...but what was exceptional was Jose. He was very professional. I shared the emotional story of the property with him and he was great and super kind. He didn't have to do that. It mad an already difficult situation really wonderful. Jose managed the whole process; when he wasn't there physically, he responded to my emails and it was almost like he was right there. The work was great...But I really have to commend Jose. You totally have a gem in him. He really made a difference."

"The crew at SERVPRO did a great job! I live in an old house and the mold was so bad they had to throw everything out in the basement. It was so bad that I used to wake up sneezing and couldn't talk in the mornings...It was affecting my health. They came in cleaned it all out and put the plastic down. I'm so happy it's taken care of. So many places just do a half way job. They were great people working and that makes a difference. I haven't slept this good in over 3 years. I'll recommend SERVPRO to all of my friends."

Several weeks ago our basement flooded due to all the rain we had. I found SERVPRO online and called them early that morning. Within a few hours they were on the job, cleaning the water out of the carpet that was there. Jose and Sam were professional, courteous and very efficient. They helped move the furniture that needed to be moved. Once the water was removed they treated the carpet for mold and mildew. As a result , there was NO smell lingering from the wet carpet. They made my life a whole lot easier and I am grateful for the service they provide. Should I need help again with the basement, I will definitely call SERVPRO in Rowan for help.

"I have to say that I have never experienced anything like this. My stove caught fire and we had a good bit of smoke damage throughout my house. Very scary experience. My Insurance company recommended SERVPRO of North Rowan County/Salisbury I must say that they came in and took care of the job. They brought fans in so breathing was easier, brought me laundry detergent to wash my curtains and blankets, etc. I was totally impressed with their work. Not only that, but from the top man to the smallest, they were good to us and very concerned what we were going through. I had a chance to interact with several of the crew. They were awesome and so very sweet, hard workers and yet concerned about what we were going through, and to me, that makes a difference. The technician who cleaned my upholstery and carpet was super nice also and did a great job. The crew made it easier for me just by caring...It makes a difference to have a company that cares and they do. These ladies are hard workers so be prepared, they really jump in there. So you may have to just step back and let them have it."

"This Team did an amazing job in supporting us with a water main break on a Friday night. There was major flooding and water damage. They arrived fully equipped and stayed with us throughout the weekend and the following weeks to ensure the building was professionally and efficiently dried and prepped for repair. We are truly grateful for this Team and their efforts to address the water damaged to our building. I recommend them highly and without reservation. A special thank you for the leadership of Elizabeth and Jose from SERVPRO of North Rowan County/Salisbury. Awesome job!!"

"I can not explain just how great these folks are. It was a Sunday and I am a senior that woke up to a flooded bed room. Lots of water. Not sure who to get help from I just picked SERVPRO from the internet. They calmed my fears right away and were at my home within a few hours. Started getting rid if the water and drying out process right away. Explained every move they made and their plans as they went. I immediately felt better and the work they provided til the end was impeccable. I hope this never happens again, but if I ever need these type of services they will be my first and only choice.

"I feel honored to let you know what a wonderful staff you have. On June 19th, I entered our church around lunch time. Much to our surprise, a fresh water line had come loose in our ladies restroom. Water was deep and everywhere! I immediately called SERVPRO. From the receptionist to the contractors, everyone has been great to work with. 

The person who has gone above and beyond is Jose. He has kept us Informed each step of the way. Jose beautifully coordinated each and every worker we needed. We are amazed at both his work ethic and professionalism. We just wanted to sing his praises to you. He is a great representative for your business." 

"Y'all have been great! The crew were fun and are good people. I was very impressed with their attention to detail. They were all excellent! I would defiantly recommend SERVPRO of North Rowan County/Salisbury! Even though it was a horrible situation having my basement flood because of a busted pipe, I was so pleased with SERVPRO and everything they did.”

"The ladies of SERVPRO North Rowan County/Salisbury were so kind and worked very hard on the fire disaster we had. We enjoyed seeing them during each visit they made to our home. Very Good job!!"

"We used SERVPRO for our commercial apartment community and they are excellent to work with.  Great to work with from response time to the quality of their work.  Save the time and call SERVPRO of North Rowan County/ Salisbury you will not regret it!"

Thanks to SERVPRO my carpets looked NEW!  I was amazed with the results.  The technicians were professional and prompt and polite.  I could not have asked for more.  Thank you SERVPRO of North Rowan County/Salisbury.  

WOW!!! Joe & Greg were super great and easy to work with. Both were very knowledgeable and took the time to answer all of my questions. The utmost professionals!!! A+++

-Crystal G.

Resident Manager


Thank you for all you and your staff did to take care of my water problem. You did such a great job; you would never know I had the water damage. All of you were pleasant to work with and each one did an excellent job.

It's hard to improve on perfection. I was in awe of the efficiency and courtesy of all who were involved with this project. Good Job!!

Your attitude, performance, and work ethic were outstanding. Impressed with your professionalism in handling this job between two states. Great Job!!!!

Thanks for being so prompt, courteous, and professional!

When you have a disaster, you feel you are the only one with this problem, but SERVPRO was understanding and made me feel much better. Joe is so nice; I could not have chosen a better man. Thank you!!

SERVPRO is fast and has reliable service. Thanks!

Very helpful, courteous, and never hesitated to answer questions.

SERVPRO is very professional and knowledgeable. Would highly recommend.

I would recommend them to anyone. They have been so kind. Outstanding service.

Very helpful and very polite. Trustworthy.

I could not have asked for better service under a very difficult situation. Joe and his crew were prompt in responding and very attentive and professional throughout. They promptly responded even though it was late at night. Excellent service, excellent people!

Answered all of our questions in a compassionate manner that eased our fears.